Order
How to Order
Shopping for car parts, alloy wheels, tyres and automotive accessories has never been easier. At AutoVex Parts, we've made our online ordering process simple, convenient and straightforward.
Follow our step-by-step guide below to find the right products, place your order and have your purchases delivered to your chosen UK address.
Ordering Made Simple
From choosing the right automotive products to completing your purchase, our website is designed to make online shopping easy. Here's how to get started.
Browse Our Products
Explore our online shop to discover car parts, alloy wheels, tyres and accessories. Browse product categories or use the website search function to find what you need.
Check Product Compatibility
Review product descriptions, specifications, dimensions and compatibility details. Make sure the item is suitable for your vehicle before purchasing.
Add Items to Your Basket
Select your preferred products, choose the required quantity and click "Add to Basket". You can continue shopping or proceed to your basket.
Review Your Basket
Check your selected products, quantities and prices. Make any necessary changes before proceeding to checkout.
Enter Your Details
Provide your billing information, delivery address and contact details. Ensure your postcode and address are accurate to avoid delivery issues.
Choose Delivery & Payment
Review the available delivery options and shipping charges. Select a payment method offered at checkout and review your final order total.
Place Your Order
Review your order details and applicable terms, then click the final order button to submit your purchase. Complete any required payment authorisation.
Order Confirmation & Delivery
After your order is accepted, you'll receive confirmation by email. We'll prepare your items for dispatch and provide delivery updates where available.
Choosing the Right Products
Selecting compatible automotive parts is important for vehicle performance, reliability and safety.
Before ordering, we recommend checking:
- Your vehicle's make, model and year of manufacture.
- Engine size, fuel type and relevant vehicle specifications.
- Manufacturer part numbers and product compatibility details.
- Wheel diameter, width, bolt pattern, offset and centre bore, where relevant.
- Tyre size, load index and speed rating.
- Product condition, quantity and included components.
Payment Information
AutoVex Parts displays available payment methods during checkout. The options offered may depend on your order and the payment services enabled on our website.
All product prices are displayed in British Pounds Sterling (GBP). Any applicable taxes and delivery charges will be clearly presented before you confirm your purchase.
Payment must be successfully authorised or received according to the selected payment method before an order can proceed to fulfilment.
Delivery of Your Order
AutoVex Parts offers delivery to eligible UK addresses. Delivery availability, charges and estimated times depend on the products ordered and your delivery location.
Our proposed standard delivery timeframe for eligible mainland Great Britain orders is 3–5 working days, subject to stock availability and the delivery service selected.
Large or heavy products, including alloy wheels, tyres and bulky car parts, may require specialist delivery arrangements.
Please refer to our Delivery Information page for further details.
Order Confirmation & Updates
Once you submit your order, you should receive an email acknowledging your purchase or confirming its acceptance, as applicable.
Your order information may include:
- Your unique order number.
- Products and quantities ordered.
- Item prices and total amount.
- Billing and delivery information.
- Selected delivery method.
- Available shipping or tracking information after dispatch.
Keep your order confirmation for future reference. If you do not receive an email, please check your spam or junk folder before contacting us.
Changing or Cancelling an Order
If you need to change your order details or request cancellation, please contact us as soon as possible.
We will try to accommodate changes before dispatch, although modifications cannot always be guaranteed.
For eligible online purchases, consumers generally have a statutory 14-day cancellation right after receiving goods, subject to applicable exceptions.
For more information, please visit our Returns & Refunds page.
Why Shop With AutoVex Parts?
Product Information
Clear descriptions and specifications to help you choose suitable parts.
UK Delivery
Convenient shipping options for eligible addresses across the UK.
Customer Assistance
Support for product questions, orders and after-sales enquiries.
Frequently Asked Ordering Questions
Do I need an account to place an order?
You can follow the checkout options available on our website. If guest checkout is enabled, you can order without registering an account.
Can I order multiple products together?
Yes. You can add multiple eligible products to your basket and purchase them in a single transaction. Some items may be delivered separately.
What if a product is out of stock?
Product availability is displayed where supported. If an item becomes unavailable after ordering, we will contact you about your available options.
Can I order the wrong part by mistake?
If you accidentally order an incompatible item, contact us promptly. Eligible purchases may be returned under our Returns & Refunds Policy.
How can I get help with my order?
Email our customer support team at support@autovexparts.co.uk with your order number and a brief description of your enquiry.
Ready to Place Your Order?
Explore our selection of car parts, alloy wheels, tyres and accessories to find the products you need.
Browse Our Shop
AutoVex Parts
London, England, United Kingdom
support@autovexparts.co.uk